Business Policies
The following policies address issues of workshop cancellation, ADA statement, grievances, conflict of interest, non-discrimination and accessibility with regards to the Freedom From Pain Institute website, workshops and courses. Updated October 2020.
1. Cancellation Policy
WORKSHOP CANCELLATION POLICY
In the event you need to cancel your registration in a workshop, Freedom From Pain Institute (FFPI) will give you a transfer credit for the amount paid. This credit may be applied to any future workshop taught by the same educator for up to one year following the original workshop date.
For cancellation policies relating to Oklahoma City Workshop and Costa Rica Workshop please visit the following web pages:
Oklahoma City Workshop: https://erikdalton.com/workshops/oklahoma-city-massage-workshop-dalton/
Costa Rica Workshop: https://erikdalton.com/workshops/costa-rica-workshop-2021-erik-dalton/
2. ADA Accommodation Policy
The Freedom From Pain Institute (FFPI) is committed to providing students with disabilities equal access and participation in educational offerings consistent with the Americans with Disabilities Act (ADA). According to the ADA, a disability is any physical, learning, medical, emotional, mental health condition that limits a “major life activity,” such as walking, hearing, seeing, speaking, breathing, or learning. Disabilities can be visible or non-visible.
FFPI will offer accommodations in the form of reasonable modifications or services that give a student with a disability an equal opportunity to benefit from the educational process.
Accommodations can be in the form of academic adjustment or modifications such as extended time for test taking or completing course work; modification of test taking or performance evaluations so as not to discriminate against a person’s sensory, speaking or motor impairments, unless that is what is being tested. Accommodations can also take the shape of large print or electronic formats of print materials. The Freedom From Pain Institute does not provide accommodations that would “fundamentally alter” the educational program or academic requirements that are essential to a program of study or to fulfill licensing requirements. A “fundamental alteration” is a modification that is so significant that it alters the essential nature of the education offered.
References:
https://adata.org/factsheet/ADA-overview
3. Grievance Policy
The Freedom From Pain Institute defines a legitimate grievance as a substantive circumstance that a student regards as a just cause for complaint. A grievance can be relevant to any incident involving an in-class workshop instructor, or employee of the Freedom From Pain Institute. A grievance is a claim that an academic action or decision involved alleged unfair or irresponsible behavior. Because evaluating a student’s work performance involves the instructors’ professional judgment and is an integral part of the instructors’ teaching responsibilities, disagreement with an instructor about a grade or evaluation is not a justifiable grievance. Under this policy, a just cause for complaint must include other legitimate grievances, such as arithmetic errors or bias, that the student believes affected the grade or the evaluation.
Procedures Used to Initiate Grievance:
The Freedom From Pain Institute encourages students to make every effort to resolve their problems and concerns directly and informally with the instructor or other involved parties. The student must request, in an email, a meeting with the party(ies) involved within 30 business days (class days do not include official holidays) of the point of time when the grievant has knowledge or should have had knowledge of the problem being grieved. The meeting should take place within 10 business days from the reception of the student’s email. If appropriate or necessary, the Director of Education shall participate in the informal effort to resolve the grievance. In some cases, the student may wish to discuss the problem initially with the Director of Education; however, contacting the Director of Education does not serve as a substitute for meeting with the party(ies) involved within 30 business days. If appropriate, the Director of Education will initiate an informal discussion among the involved parties to attempt resolution at the informal stage.
The student may also initiate the grievance procedure by submitting a Grievance Form to the Freedom From Pain Institute.
4. Conflict of Interest Statement
The Freedom From Pain Institute (FFPI) is the sole owner of the educational materials created and made available at erikdalton.com. Where we benefit financially from third party products or services promoted or recommended on our site we will clearly disclose such information.
5. Non Discrimination Policy
The Freedom From Pain Institute (FFPI) does not discriminate on the basis of race, color, age, gender identity and expression, sexual orientation, political or religious beliefs, veteran or disability status, marital or familial status, pregnancy, ancestry, nationality, ethnicity, nor any other category that is protected by federal law or other applicable laws and regulations in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. The FFPI is committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.
It is the policy of the Freedom From Pain Institute to strictly follow personnel procedures that will ensure equal opportunity for all people without regard to race, color, age, gender identity and expression, sexual orientation, political or religious beliefs, veteran or disability status, marital or familial status, ancestry, nationality, ethnicity, nor any other category that is protected by federal law or other applicable laws and regulations.
The FFPI will thoroughly investigate instances of alleged discrimination and take corrective action if warranted.
The FFPI will be continually alert to identify and correct any practices by individuals that are at variance with the intent of the Non-Discrimination Policy.