Can I access this on my tablet or phone?
eCourses can be accessed on desktops, tablets and mobile devices. This course is packed with valuable information and content, so make sure you have a good Internet connection and a strong Wi-Fi signal.
How do I register to take a course?
Go to http://erikdalton.com/online and browse the catalog for available courses. Click the purchase link and follow the instructions. After your payment is processed you’ll have instant access to the eCourse.
How do I pay for the course?
All major credit and debit cards are accepted. You will automatically be enrolled in the course as soon as the transaction is complete and will receive an email welcoming you to the online course.
How do I login?
For the system to track, record, and report your activity, you must log in with the unique username and password that you created when registering for the course. From the website, click the “Login” button and enter your email and password. If you forget your password, click the “Lost Password?” link at the bottom of the login screen and follow the instructions to create a new one.
Who do I contact if I have any questions?
Submit a help request on the Contact Us page or call 1-800-709-5054
How much time do I have to complete the course?
You will have 365 days from the time you register to take a course. Once registered, you will receive a welcome email letting you know you have successfully enrolled in your course. The course will remain open for the full 365-days, even if you have completed it. This bonus will allow you to review the videos and questions for the remainder of your allotted time. If for some reason you cannot complete the course in the 365-day period, please email us and we can reactivate your course and extend it for another 365-day period for a nominal fee of $50.
If I get stuck on a question, will I be able to go back and review the content if needed?
Click the “Hint” button that you’ll see with each question for a little help. Of course, you can always go back during the lesson and review videos and article content. We suggest you print the bonus Technique Tour manual to help with the test taking.
How do I access my certificate?
Once you have successfully completed all lessons, you’ll be issued a certificate. To access the certificate at any time, simply log into the course area and you’ll see a button at the top of the page that will allow you to print your certificate.
If you don’t see the certificate, you have not yet completed all quizzes or marked all lessons as complete. Scan through the lessons and topics in the right hand navigation to find out which ones still need to be completed.
What if I fail one of the lessons, will I still get my certificate and CEs?
If you do not pass a quiz, you will have the opportunity to retake it as many times as necessary.
How do my CEs get reported?
It is your responsibility to submit your CE certificate to appropriate state licensing boards, NCBTMB and BOC. Florida, New York, Mississippi and Louisiana therapists must email firstname.lastname@example.org with your state license number so your CE credits can be submitted to the state boards.
What if I already own the DVD set?
If you’ve purchased the Home Study version of a course and want to access the online version, drop us a note. For a small fee we can set that up for you.
Where do I find the course I have subscribed to?
Go to http://erikdalton.com/online and once logged in, click the “My Courses” link.
What if I lose my password?
Resetting a Lost Password If you have forgotten your password, you may reset by clicking the “Lost Password?” link located under the login button. Simply enter your username as prompted by the form and click the Submit button. An email containing a link that will allow you to reset your password will be sent to the email address associated with your user profile. Note: Passwords are encrypted, which means the password cannot be recovered… it can only be reset.